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  • What is the booking process with BeCaptured PhotoBooth?
    Fill out our “Contact Us” form with all of the needed event information and we will reach out to you via email regarding your event within 24-48 hours. If you would like to discuss over the phone instead, please note in the “Additional Details” section. You will need to sign an event contract and a $250 non-refundable deposit is required. A phone call will be scheduled to discuss details, color scheme and theme for your event. Photo template and backdrop options will be presented 30 days prior to the event date. The remaining payment balance is due 15 days prior to the event.
  • What is required in order to reserve a booth?
    We require a non-refundable deposit of $250 in order to reserve your date. Your event will not be reserved until this deposit is received. The remaining payment amount is due 15 days prior to your event. If payment is not received by the remaining payment due date, client forfeits deposit and the event contract will be voided.
  • What happens if I need to make a date change?
    Any request for a date change must be made thirty (30) days prior to the original event date. Change is subject to our availability and a new service contract will need to be signed. We promise to make all reasonable attempts to accommodate your date change. We understand that plans sometimes change and we want to work with you when this happens. BeCaptured PhotoBooth will refund any amount you have paid towards your balance except the non-refundable booking deposit that was required to reserve the photo booth. When you reserve a photo booth from us this prevents us from booking any other potential events for that day.
  • Do I need to provide anything for the set up?
    We will need a space that is 10 ft. x 10 ft. with access to power nearby and a table for the props. If you cannot provide the table, no worries we got you covered!
  • Will someone from BeCaptured PhotoBooth be at my event?
    Absolutely. Our professional attendant will come dressed accordingly for your event, and will set up and take down the photo booth. They are there to ensure the photo booth runs to perfection and help your guest with any questions they have.
  • I’m having a large event. Can I book more than one photo booth?
    Absolutely! We always recommend having more than one photo booth for large events. You would like to accommodate all your guests, and having more than one booth will help your guests spend less time waiting in line to take pictures.
  • We are having so much fun with the Photo Booth. Can we extend the hours?
    Yes, absolutely! Any extended time will be billed to the point of contact for the event at our hourly rate and payment for any extended time must be paid before additional hours are provided.
  • Do you have a cancellation policy?
    Yes, you must cancel thirty (30) days prior to your event date but your $250 deposit is non-refundable.
  • What payment methods do you accept?
    We will send you an invoice via email where you can pay with a credit card, debit, PayPal, Venmo or ACH.
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